For sensitive skin: the calm line The Calm line is aimed specifically at sensitive and highly sensitive skin that is susceptible to redness. The line features a larger range of calming ingredients. The products are available in two varieties: for normal to dry skin and for normal to combination/oily skin. The Calm exfoliant with 1% BHA and the Calm serum are suitable for all skin types. When is skin considered sensitive? A sensitive or oversensitive skin can feel dry or tight, and become red or blotchy after using an irritating skincare product. This makes it vital to use mild products with ingredients that are free of fragrances and other skin irritants. How does the Calm line work? Each product in the mild, fragrance-free Calm line contains antioxidants and anti-inflammatory, calming plant extracts such as oatmeal, liquorice root extract, burdock root, sea whip extract, beta-glucans, camomile, willow herb and epigallocatechin gallate from green tea. Additionally, the ingredients glycerine and ceramide help to heal the skin barrier. Which Calm line is best for my skin? Does your highly sensitive, red skin feel tight? Is it visibly dry and flaky? If so, opt for the Calm line for normal to dry skin. Does your highly sensitive skin easily become shiny and do you have problems with blocked and or enlarged pores? Or do you have a combination skin (with an oily forehead and nose and dry cheeks)? Then choose the Calm line for normal to oily skin. With a combination skin, you can give the drier areas of your skin extra care with Paula's Choice Resist Moisture Renewal Oil Booster. If you have other skin problems such as spots as well, please contact our customer service for personal advice. We will be happy to help. Care routine with the Calm line Morning Step 1: Calm Cleanser Step 2: Calm Toner Step 3: Calm 1% BHA Exfoliant* Step 4: Calm Repairing Serum (also apply around the eyes and on the neck) Step 5: Calm Mineral Moisturizer SPF30 (also apply around the eyes and on the neck). Evening Step 1: Calm Cleanser Step 2: Calm Toner Step 3: Calm 1% BHA Exfoliant* Step 4: Calm Repairing Serum (also apply around the eyes and on the neck) Step 5: Calm Moisturizer (also apply around the eyes and on the neck). If the skin around your eyes is drier than the rest of your face, then use the Resist Anti-Aging Eye Cream. You do not have to wait between steps before applying the following product. You can also add boosters or products to prevent spots or uneven pigmentation (brown spots) to your Calm skincare routine. *Using the BHA exfoliant twice a day may be too much for a highly sensitive skin. In that case, once a day is enough, either in the morning or evening. When using exfoliants, build them up gradually over a few weeks, protect your skin every day with a product containing a sun filter and do not use BHA if you are allergic to aspirin.